Business Process Outsourcing
Your firm is at the heart of one of the most dynamic trends in global business. The breadth and depth of services being outsourced by corporations as well as federal, state and municipal governments continues to grow, enabled by entrepreneurial firms like your own. What started out as an effort to reduce the overhead costs of transportation and logistics in the manufacturing sector eventually spread to technology (technical support), financial services (back office functions) and healthcare (transcription, scheduling, and order fulfillment). Over the past 25 years we have seen BPO expand to include the outsourcing of everything from facility maintenance to the wholesale management of entire functional departments.
The Mirus team has worked on over one hundred engagements with BPO firms operating in North America, South America, the Caribbean, Asia, and Europe. These include:
- In-Bound and Out-Bound Call Center Services
- Remote Monitoring of Computer Networks and Security Systems
- Web Hosting
- Lead Generation and Appointment Setting Services
- Reservation Systems
- Third Party Logistics
- Reverse Logistics
- Document Management
- Break/Fix and IT Services
- Billing & Coding
- Order Entry and Transaction Processing
Mirus provides direct access to sector-specific expertise, as well as knowledge of, access to and relationships with global buyers and sellers in the business process outsourcing sector.