It was the Best of Times
It was the best of times, it was the worst of times. Stock market indices are achieving record highs while nearly 40% of publicly traded US businesses lost money over the last 12 months (according to James Mackintosh of the WSJ). How is that happening? How do companies like Tesla trade at valuations of billions […]
Valuing Companies by Analyzing their Customers
There is a recent article in the Harvard Business Review describing the benefits of valuing companies by analyzing their customers – their retention, churn and cost of acquisition. Customer-based corporate valuation (“CBCV”) is meant to highlight the true value of an entity due to the loyalty of its clientele. To an old cataloger like me, […]
Retail consolidation – is it a good thing?
Retail sales are a constant presence in our lives and on the TV, computer, and mobile device screens we look at. So, when we shop, where do we go? More and more, directly or indirectly, most consumers wind up buying from one of three e-commerce giants — Amazon, Walmart, or eBay. What is the current […]
Invest, Harvest, or Divest
Retailers of all stripes face a challenging environment. E-commerce is growing by 15-17% per year, while traditional catalogers and brick and mortar are down or flat. Prospecting is difficult, expensive and inconsistent. However, even e-commerce companies see mixed results as Amazon continues to expand and suck the oxygen out of the market. That is unless […]
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