Monday, October 28, 2013
BPO Trend Spotting – “Nearshoring”
American firms are finding that native proficiency in languages such as Italian and German, as well as Spanish, coupled with the closer proximity to headquarters are some of the benefits that client corporations can obtain from “nearshore” BPO.
Thursday, October 24, 2013
M&A Activity Heats Up in the BPO Space
Procurian, Pactera, and PMSI were acquired during the month of October. Demand has increased for BPO services. This trend, paired with a lower cost of capital for would-be acquirers has resulted in a spate of transactions in recent weeks.