Mirus Capital AdvisorsMirus Capital Advisors

Wednesday, March 26, 2014

Aegis closes the acquisition of Malaysia-based Symphony BPO

This month, the multi-billion dollar outsourcing firm Aegis closed on the acquisition of Symphony BPO, first announced in January. “This is a great opportunity for Aegis as we expand our presence in Malaysia,” said Sandip Sen, Global CEO of Aegis in a Company press release. “We believe that the business combination will enhance value for […]

Thursday, March 20, 2014

Transformational BPO

While the Business Process Outsourcing (BPO) marketplace continues to grow and innovate, the vast majority of BPO-client relationships can still be characterized as labor arbitrage.   For example, a typical executive might describe their use of BPO services thusly:  “we used to handle these transactions in-house, but we have outsourced them to a third party […]