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Friday, November 07, 2014

5 Reasons Why Subscription-Based Data Services Are Hot

This week I had the opportunity to meet Mark Smith, the CEO of miEdge, a new subscription-based data service for insurance brokers selling group benefits to U.S. companies.  miEdge uses algorithms to index and scrub publicly available data filed with the U.S. Department of Labor to identify and quantify sales prospects.  Mark demonstrated for example how […]

Thursday, March 20, 2014

Transformational BPO

While the Business Process Outsourcing (BPO) marketplace continues to grow and innovate, the vast majority of BPO-client relationships can still be characterized as labor arbitrage.   For example, a typical executive might describe their use of BPO services thusly:  “we used to handle these transactions in-house, but we have outsourced them to a third party […]